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Martin Stevens
Contributor II
Jan 12, 2016 7:49 PM UTC
Question

TV volume is fixed message?

I have recently set up a playbar, when I use the TVs remote to increase or decrease the volume the TVs displays "TVs volume is fixed"
Any ideas how to get rid of it? TV is a Sony 46W 905A
Thank you
Martin
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6 replies

Martin StevensAuthor
Contributor II
Jan 13, 2016 9:29 PM UTC
The problem is sorted
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    Mohammed H
    Mohammed H
    Retired Sonos Staff
    Jan 14, 2016 4:45 PM UTC
    The problem is sorted

    Thanks for letting us know Martin, we hope you're enjoying your Sonos system.
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    Startingtopuff
    Contributor I
    Jan 5, 2018 2:15 PM UTC
    Would be nice to be told how it was fixed.
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    Startingtopuff
    Contributor I
    Jan 5, 2018 2:39 PM UTC
    I have found the solution: If you change the "Audio Out" setting on the TV from "Fixed" to "Variable", this should allow you to change the volume using the TV's remote control on the external audio system.

    Press [home], goto Settings > Headphone/Audio Out > Audio Out > Variable
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      bockersjv
      bockersjv
      Local Superstar
      Jan 5, 2018 2:54 PM UTC
      I will try that tonight. The "fixed" message was getting on my nerves too.
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      bockersjv
      bockersjv
      Local Superstar
      Jan 8, 2018 8:41 AM UTC
      Martin, thanks for this. This message had annoyed me but could not see a way to remove it and thought it a feature.

      However changing the audio to headphone then changing sound to variable worked. These options are grayed out if i selected External Audio source first. Having changed to TV source then changed these options and then reverted back to external audio the volume bar appears instead of fixed message.
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