Tv remote not syncing with sonos

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Hello. I purchased a sonos playbar today and set it up with my sony bravia tv XBRD850. The remote worked initially (for a few hours) but now i have to control the volume through my iphone app. Please help as i need to use the Sony Bravia tv remote for volume control.

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Kate S

Sonos Staff

Hi Vidyanathani,

Welcome to the Sonos Community. If you still need help with the Bravia remote controlling the PLAYBAR, we have a guide that goes over some troubleshooting steps to take in case something is blocking the IR sensor here: https://sonos.custhelp.com/app/answers/detail/a_id/4055

Reply back here if those steps don't help.

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