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Trending Lyricist I
July 9, 2013

TV remote for grouped devices issue

  • July 9, 2013
  • 77 replies
  • 5904 views
When I group a Connect AMP and Playbar (which is connected to a TV), I can't control the volume using the TV's remote as a group, it only adjusts the volume of the play bar. This means I have to reset the balance of the speakers within the group everytime someone adjusts the volume using the TV remote. This is a real pain. Is there a way the group volume can be controlled by the TV remote?
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77 replies

jgatie
July 11, 2013
Hi Ryan, Thank you for the additional information. However, whilst it explains how bonded and and group systems work, its not really addressing that actual issue. Whilst you can still individually control volumes within a group using the user interfaces, there is still a master control that controls all devices within the group. It should follow (my belief) that any controller used on a grouped device (inc. TV buttons) should act as a master volume controller rather that adjust an individual device. Therefore, I'm still of the belief that this is a bug, not an enhancement. I really think you should discuss this internally, as the current implementation from an end user perspective is simply wrong. In fact, it hard to believe why its current implementation would make sense in practical use. I therefore, ask you to reconsider your position with regards to categorising this as a feature rather than a bug. Regards Peter
It has nothing to do with the architecture, it has to do with the sound. I would never group ceiling speakers with my Playbar within hearing distance of each other because 5.1 directional sound would be ruined with some of the voices coming from another room. As I said, YMMV. And how exactly do you know I don't have a "finely crafted kitchen" or that I have placed "Play5's and 3's everywhere"? I never mentioned what gear I have, except for a Playbar. Rather assumptive, no?
Trending Lyricist I
July 11, 2013
Hi Ryan, Thank you for the additional information. However, whilst it explains how bonded and and group systems work, its not really addressing that actual issue. Whilst you can still individually control volumes within a group using the user interfaces, there is still a master control that controls all devices within the group. It should follow (my belief) that any controller used on a grouped device (inc. TV buttons) should act as a master volume controller rather that adjust an individual device. Therefore, I'm still of the belief that this is a bug, not an enhancement. I really think you should discuss this internally, as the current implementation from an end user perspective is simply wrong. In fact, it hard to believe why its current implementation would make sense in practical use. I therefore, ask you to reconsider your position with regards to categorising this as a feature rather than a bug. Regards Peter
I can sense you're getting upset about this, I wasn't making any assumptions on what you have or don't have, it was more a statement on taste, clearly, yours is different to mine, which is fine. I'm afraid I don't understand your use of acronyms, so you'd have to explain further if you'd like a response. Getting back to the issue, all I was asking Sonos for is a consistent use of remote functionally on a group. You're scenario is as valid as mine.
jgatie
July 11, 2013
Hi Ryan, Thank you for the additional information. However, whilst it explains how bonded and and group systems work, its not really addressing that actual issue. Whilst you can still individually control volumes within a group using the user interfaces, there is still a master control that controls all devices within the group. It should follow (my belief) that any controller used on a grouped device (inc. TV buttons) should act as a master volume controller rather that adjust an individual device. Therefore, I'm still of the belief that this is a bug, not an enhancement. I really think you should discuss this internally, as the current implementation from an end user perspective is simply wrong. In fact, it hard to believe why its current implementation would make sense in practical use. I therefore, ask you to reconsider your position with regards to categorising this as a feature rather than a bug. Regards Peter
YMMV is "your mileage may vary". And I'm not upset; I'm a bit annoyed at the thinly disguised suggestion that your tastes are more geared to the "finely crafted" and somehow superior to mine. People can disagree without playing cheap games of one-upsmanship (especially when one has no idea of the class or tastes of the other participants). And you are are correct, your scenario is just as valid as mine, when taking things like decor into account. However, my scenario is only concerned with the actual audio quality. Last I checked, Sonos is an audio company, not an interior design company.
jgatie
July 11, 2013
In addition to my comments above, I see the Playbar volume as analogous to the volume buttons on the other Sonos players. When you use the volume buttons on the other Sonos players, they control that player and that player only (plus any bonded players). The Playbar volume control acts the same way.
Trending Lyricist I
July 12, 2013
I thank you for your opinion, but I'm afraid we will have to agree to disagree on this subject, as I see the TV remote the same as other Sonos remotes, it should effect the master volume control.
November 1, 2013
Same here... Playbar + Play 1 in one Group. With the IR-Remote only adjust the Volume from the Playbar.
Lyricist I
November 14, 2013
This would be very useful!  Due to the layout of my condo, I decided to opt (at least for now) for only one Play:3 to use with my playbar, and encountered the same grouping/volume control issue.
Contributor I
January 23, 2014
I'm with Peter on this one.  Anytime I group a zone with my Playbar, for instance my Connect AMP, I want to be able to turn down my Connect AMP when I turn down my Playbar volume with my remote. Having to adjust the volume on my Connect Amp within the Sonos app is a real pain. 
Lyricist I
March 4, 2014
I agree with the original post....this is a bug. If I have multiple speakers in my tv room grouped I want my IR remote to adjust them all together. Otherwise what the hell is the point? I have multiple speakers set up in my tv room beyond the play bar and surrounds. It is common sense that they would all adjust together and a BUG or bad programming that it is not even an option.
Lyricist III
March 17, 2014
+1 for me, I have Playbar in living-room and a Play1 in the open kitchen, would like to control the volume for the group with my tv remote.
It's a pity Sonos does not respond to our questions.
The new beta controller v5 is only a other skin on android ( don't like it, to much white) but no improvement on our problem.