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Tv on/off stopped working with new update

  • 12 October 2018
  • 2 replies
  • 454 views

Hi all. Since the latest update my Beam has lost its ability to turn my tv on or off. It has been working flawlessly but now I get the response “sorry, lounge tv is not responding.” Has anyone had this issue and managed to solve it?
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Best answer by Hillbilly360 12 October 2018, 10:46

Turns out it was as simple as disabling Alexa skill then re-enabling.
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2 replies

Turns out it was as simple as disabling Alexa skill then re-enabling.
I‘m having the same problem after the last update. With the same message “sorry, tv room is not responding”. After disconnecting and reconnecting Alexa the Message is “sorry, I didn’t find a device named TV”.

I tried many times to reconnect, unplug, reconfigure TV, discover new devices on Alexa, but does not find the TV. Before on Alexa app I had a devise named TV connected via somos, but now it’s not there anymore.

All the other features are working fine.