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Bertg113
Contributor I
September 21, 2019
Question

Surround Setup Error with Beam

I can’t connect 2 Sonos one speakers as surrounds to my beam. I keep getting an error. I’m able to pair the speakers together and group it with the beam but I can’t add them as surrounds through the app process.
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    Bertg113Author
    Contributor I
    September 21, 2019
    It’s wirelessly connected to network. All of my Sonos speakers are wirelessly connected
    Airgetlam
    Airgetlam
    September 21, 2019
    I seem to recall another thread with an issue with a Ruckus router. Ah, here:

    https://en.community.sonos.com/troubleshooting-228999/multicast-preventing-sonos-from-working-6810434

    There's also an FAQ on the Ruckus website:

    https://support.ruckuswireless.com/articles/000006140

    Now I need to go figure out who in the world Ruckus is, having never heard of them as a company.
    Bruce
    Bertg113Author
    Contributor I
    September 21, 2019
    I connected Ethernet cable to the Beam and then I was able to connect the surround speakers.
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