surround problems with surround and panasonic tv

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I have a beam and sub, sky q, Panasonic dvd and tv (TX L37ET5B) and have just added a pair of play 1’s to get surround. No matter what I do I cannot get either the sky q or dvd to play anything but stereo. All settings are as they should be for it to work but for some reason….nothing. If I put the sky q to Dolby I get no sound at all, on “normal” just stereo. I have both the dvd and sky connected through hdmi and beam through optical from the tv. The Panasonic tv is in “hotel” mode. I’ve read all I can but frankly don’t know what else to try. If I use Netflix through the tv, get full 5.1 which makes it all the more frustrating! Any help much appreciated as always

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