Surround PLAY:1's not working while watching TV but work with Netflix & music streaming

The cable TV channels are likely to carry very little audio that can be sent to the surround speakers. With a stereo soundtrack PLAYBAR has to synthesise surround channel information, which is usually limited to ambient sounds.

Thanks ratty. So if I'm interpreting you correctly, the cable TV Channels I'm watchung are simply not producing sounds that would utilize anything more than the PLAYBAR which is why I'm not hearing anything Co.ing from the PLAY:1 surround speakers. Thank you!

I have the same set up, you may find during cable tv broadcast, some commercials may come thru the rears ( car commercials for example).

Occasional you may get some ambient noise but it's pretty low volume, ( nfl football game) so I guess this can be considered normal.

Otherwise netflix , amazon and other services work far better for surround.

Thank you guys a ton for the responses. I'm going to stop worrying about this moving forward since it sounds like it's not an issue with my setup. Thanks again!

One thing that always comes out the surrounds is the background engine noise on the Enterprise in Star Trek NG.

Lol. I'll have to give Star Trek a whirl and test it out.

Good answers here everyone. Just so you know where to find it, I'm moving this thread over to the Home Theater board.

Is there anyway to fix this ? I bought the Sonos equipment so I can watch tv with surround sounds. Can the cable company help ?

Is there anyway to fix this ? I bought the Sonos equipment so I can watch tv with surround sounds. Can the cable company help ?
Surround sound speakers will play audio that's meant for the rear in dedicated 5.1 streams. Usually, these are most noticeable in action sequences and with soundtracks. Some action will take place from sides too.

We also will take a stereo signal that comes in and mix it so that you get audio out of the surround speakers. Again, mostly noticeable with action and soundtracks.

"Talking heads" such as news broadcasts and sports games are going to be playing almost entirely out of the center and front channels. This is by design of how surround sound is supposed to be working. You shouldn't get mirror images of the front audio playing out of the rear.

You can check the signal hitting your PLAYBAR or PLAYBASE by going to More > About Sonos and check the audio line entry for that speaker. It should say either Dolby or Stereo. If you're only seeing Stereo, you may need to check that your TV and other devices are all passing Dolby Digital, and that the source is Dolby too.

Is there anyway to fix this ? I bought the Sonos equipment so I can watch tv with surround sounds. Can the cable company help ?
Surround sound speakers will play audio that's meant for the rear in dedicated 5.1 streams. Usually, these are most noticeable in action sequences and with soundtracks. Some action will take place from sides too.

We also will take a stereo signal that comes in and mix it so that you get audio out of the surround speakers. Again, mostly noticeable with action and soundtracks.

"Talking heads" such as news broadcasts and sports games are going to be playing almost entirely out of the center and front channels. This is by design of how surround sound is supposed to be working. You shouldn't get mirror images of the front audio playing out of the rear.

You can check the signal hitting your PLAYBAR or PLAYBASE by going to More > About Sonos and check the audio line entry for that speaker. It should say either Dolby or Stereo. If you're only seeing Stereo, you may need to check that your TV and other devices are all passing Dolby Digital, and that the source is Dolby too.

I think that adding multi channel stereo option would allow people to enjoy their surround speaker more (with TV stereo sound) . Can it be suggested to the Sonos engineers?
Thank you