Trending Lyricist I

Answered

Suggestions for best in-wall rated HDMI cable for Sonos Arc Ultra?

Forum|Forum|1 year ago
November 20, 2024
22 replies
3673 views

Hey all,

I just upgraded my Sonos Arc to the Arc Ultra. While I was hoping it would be a simple swap out using the cables I had hooked up to the Arc, something has gone haywire with the HDMI cable I was using (Monoprice 8k Certified HDMI) and the eARC handshake between my devices, tv, and soundbar are causing issues that cause the sound to be downgraded to non-Atmos or 5.1 tracks. I’ve troubleshot this all week and finally just decided to try the Sonos provided HDMI cable that came in the Ultra box, and used that from the eARC port of my LG C1 TV to the Arc Ultra, and that seems to have fixed the issues (at least so far). This makes me think that I need to replace the previously used HDMI cord and am wondering if anybody has suggestions for what they use.

I need at least 10’ to be able to route it through my wall, and again, it needs to be in-wall rated.

Appreciate your help in advance.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by Stanley_4

Just spent 10 minutes looking for the HDMI cable requirements, didn’t find them.

Maybe read the stamped info on the Sonos cable and match it?

I’ve had good luck with Monoprice in the past but not bought an eARC cable from them.

Show previous replies

C

CMHaxAuthor

Trending Lyricist I

I do have chords that work flawlessly. Zeskit Maya 8K 2.1 eARC 48 gbits premium hdmi cables trust me!

Thanks for the recommendation. Maybe I’ll try it out; also going to call Sonos support to see if this is expected behavior. Still on the fence if I want to try and exchange the Ultra for a new one from Best Buy.

G

Gapz

Trending Lyricist I

Trust me! 4 years using these cables for ATV4K, Samsung TV, and Atmos Soundbars! They are the true deal! https://a.co/d/4Zethd0

C

CMHaxAuthor

Trending Lyricist I

Trust me! 4 years using these cables for ATV4K, Samsung TV, and Atmos Soundbars! They are the true deal! https://a.co/d/4Zethd0

Well I got one, and while it’s working as intended, I’m still getting small random audio pops from the soundbar when the audio format changes (it’s erratic and hard to replicate, but I caught a recording of what it sounds like here). That pop happened specifically when I was toggling my AppleTV 4k sound mode from Auto to 16-bit and back again (I know to leave it on Auto but this was just a way to capture the sound).

So, still annoying, going to call Sonos support now to see if they suggest I try anything else or exchange my ultra for a new one.

G

Gapz

Trending Lyricist I

I heard it, I remember those audio pops even with my former JBL 9.1, ATV4K, and Samsung Tv. I am almost certain it is not a Sonos Arc Ultra soundbar defective issue. It has to do with the settings and content, that I do remember. That is why you double check the cables, leave the ATV4K on 4K SDR 60, YCBCR, 4:2:0, Match Dynamic and Frame Rate On. The TV on eARC Auto with Passthrough or some people turn off the eARC (on Samsung tvs mostly) and that solves the problem. Gotta keeo playing with settings

C

CMHaxAuthor

Trending Lyricist I

I heard it, I remember those audio pops even with my former JBL 9.1, ATV4K, and Samsung Tv. I am almost certain it is not a Sonos Arc Ultra soundbar defective issue. It has to do with the settings and content, that I do remember. That is why you double check the cables, leave the ATV4K on 4K SDR 60, YCBCR, 4:2:0, Match Dynamic and Frame Rate On. The TV on eARC Auto with Passthrough or some people turn off the eARC (on Samsung tvs mostly) and that solves the problem. Gotta keeo playing with settings

Yeah I have all the audio settings on the TV set how they recommend it, and same with my AppleTV settings (although I think you’re the first to recommend YCBCR 4:2:0 over 4:4:4…

Sonos support mentioned this is a known issue or rather, an issue they are aware people are experiencing and are working to troubleshoot it, so maybe it’s not just me!

G

Gapz

Trending Lyricist I

Play with the YCBR 4:2:0 with Match Dynamic and Frame Rate On. Or also try Disabling the Frame Rate option. Sounds crazy but these tests sometimes solve these issues. Also even try 4K SDR 60, RGB High, and only Dynamic Range On. Just un case click on Check HDMI connection in ATV4K

T

Tee Oh

Lyricist III

I do have chords that work flawlessly. Zeskit Maya 8K 2.1 eARC 48 gbits premium hdmi cables trust me!

I switched all my HDMI cables to these exact ones and still have my audio drop out issues so these cables are not the solution for everyone. I have a Samsung QN90C

J

Jbert

Lyricist I

You need HDMI 1.4 or greater with Ethernet.

T

Tee Oh

Lyricist III

I do have chords that work flawlessly. Zeskit Maya 8K 2.1 eARC 48 gbits premium hdmi cables trust me!

I switched all my HDMI cables to these exact ones and still have my audio drop out issues so these cables are not the solution for everyone. I have a Samsung QN90C

I have the same TV and used the Zeskit Maya 4K cables and still have the drop outs. It’s not the cables. My Arc works fine in this setup, swapping the Arc for my Arc Ultra generates drop outs. It is the Arc Ultra. Not the cables and not the TV (although Samsung eARC is notorious but it works fine on Arc). To me, the answer is Sonos is going to have to solve this with future software update.

T

Tee Oh

Lyricist III

You need HDMI 1.4 or greater with Ethernet.

Send the exact name and make of HDMI cable please. I am confident it’s the Arc Ultra and not the cable at this point but I’ll try anything that’s returnable

Show more replies

Sign up

Login to the community