I can’t install the sub mini. The app says he can’t find it.
I tried to reconnect power, pushed the button, light is white, blinking or red, blinking. Nothing works. What am I doing wrong?
Best answer by Annelies
View original
sub mini
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
It sounds like it has been setup, but put into diagnostic ‘dump’ mode by long pressing the infinity/join button. Here’s my suggestion:
Power off the Sub-Mini and wait 30s and then press the join button, keeping it pressed as you power it on. Do not let go the join button until you see it flashing Amber. Then let go.
After a few seconds the flashing Amber LED will switch to flashing green.
If all is well so far, open the ‘mobile’ S2 Sonos App from its fully closed state to see your original speakers and system and goto ‘Settings/System/Add Product’ and follow the on screen instructions to add the Sub-Mini to your system.
Note: your Sonos mobile controller device needs to meet the S2 App requirements shown in this link:
https://support.sonos.com/en-us/article/sonos-app-requirements
Solved!
I reset the sub and now it’s working
My issue also resolved after resetting the sub.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.