Answered

sub mini

  • 25 November 2023
  • 3 replies
  • 118 views

I can’t install the sub mini. The app says he can’t find it. 
I tried to reconnect power, pushed the button, light is white, blinking or red, blinking. Nothing works. What am I doing wrong?

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Best answer by Annelies 25 November 2023, 12:46

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3 replies

It sounds like it has been setup, but put into diagnostic ‘dump’ mode by long pressing the infinity/join button. Here’s my suggestion:

Power off the Sub-Mini and wait 30s and then press the join button, keeping it pressed as you power it on. Do not let go the join button until you see it flashing Amber. Then let go.

After a few seconds the flashing Amber LED will switch to flashing green.

If all is well so far, open the ‘mobile’ S2 Sonos App from its fully closed state to see your original speakers and system and goto ‘Settings/System/Add Product’ and follow the on screen instructions to add the Sub-Mini to your system.

Note: your Sonos mobile controller device needs to meet the S2 App requirements shown in this link: 

https://support.sonos.com/en-us/article/sonos-app-requirements

Solved!

I reset the sub and now it’s working 

My issue also resolved after resetting the sub.