Sound distortion on Sonos Beam
+1I have noticed that my Beam has sound distortion sometimes when people are speaking, it only happens when the pitch is high and only lasts for a fraction of a second. This seems independent of the volume setting, although the volume is normally set at 50%. Anyone else noticed this?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Hello there, Arnis65. Thanks for posting and welcome to the Community. Are you still having these spikes in distortion? If so, it might be best to give our support technicians a call. They will be able to work with you in real time to help determine if the device needs to be replaced.
Thanks!
Thanks!
I had this experience and ultimately it was a faulty unit. Spent ~ 1 hour on phone with support and had to send them a video of music playing that clearly showed distortion. Pretty quickly after that support agreed it was a malfunctioning unit and sent me a replacement (which has no issues).
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.