Question

Sound comes and goes when first turn on

  • 13 February 2021
  • 1 reply
  • 52 views

sound goes in and out when connected to sonos arc HDMI when I first turn on Samsung Frame tv.  I have to unplug the HDMI cable for a few minutes and then plug back in for it to work properly. only happens when I turn TV off and then later come back and turn TV on.


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1 reply

Userlevel 7

Many Samsung Frame owners have experienced audio problems with the Arc. There appears to be a patch that can be applied by Sonos Support that seems to be fixing the problem. Read more about it here: