Contributor I

Sony Bravia can't connect to new Sonos AMP

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I have a Sony XBR-55X930E TV, wired with ARC HDMI to Sonos Amp.....and I get nothing.....
The TV sees the ARC as HDMI 3 input only. I can disable speakers, but nothing comes out of Sonos connected speakers.
EVERYTHING is hard wired.

Sony

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Edward R

Retired Sonos Staff

Hi there, thanks for raising your query. The issue is that you have the AMP connected to an input vs. an output. Can you try connecting it to an Output and try again? Let me know how this goes.

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Try searching our articles for help with your question: https://www.sonos.com/en/support

J

jnak

Prominent Collaborator I

Did you turn "Control for HDMI" on? Check the troubelshooting steps here:
https://www.sony.com/electronics/support/articles/00020051

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