Contributor I

Answered

Sonos turning off Bravia TV

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Just got a Sonos Beam. Connected it to a Sony Bravia TV using HDMI ARC and set up Bravia Sync. Audio is playing great. The TV remote, Apple TV remote, etc can control the Beam volume just fine.

However, I’ve noticed that lately the TV is doing what I might call a “hard power down” after sleeping, but only after having slept for some time. By hard power down I mean that next time I try to turn the TV on by waking a Bravia Sync device (like the Apple TV), the TV won’t turn on like it did before the Beam was added. And when the TV does turn on (which requires using the TV remote), it shows the Sony logo, the Android logo, the four rotating color block animations, etc and takes a minute or so to load.

My hunch is that the Beam is somehow sending a CEC power down signal to the TV, and the TV is interpreting it as a hard power down.

This only happens after the TV is off for an extended amount of time (an hour or two).

Any ideas?

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L

loodaddyAnswer

Contributor I

Ok so I switched to connecting the Beam to the TV with the optical adapter. The rebooting problem stopped (since Beam can’t access the TV using CEC). After playing with a few settings, it seems like this works just fine with only one major downside vs. using ARC/CEC.

For the settings changes:

For each input and the built-in Apps, turn off Clear Audio, set output to Dolby Digital, and set Speakers to Audio System
Make sure “Use IR” in on in the Sonos app
For me, the TV remote and Apple TV remote could control Sonos volume using IR (not sure if this will take extra steps for you), and the DVR remote controls Sonos volume using IR when you press the TV button first (assuming it’s already set up with the TV remote code as a universal remote).
Set up Sony’s Android TV skill in Alexa since Sonos can’t control the TV directly over optical (but since Sonos acts as an Echo it works just fine indirectly)

EDIT: See below for fix on this. The only weirdness seams to be that the on-screen volume meter doesn’t stay synced with the actual Sonos volume. So while up and down always effectively work to increase/decrease Sonos volume, and anything that moves the TV volume meter up/down will increase/decrease volume Sonos volume, you could get into situations where the TV says “0” and you aren’t at minimum Sonos volume (but you can keep pressing down to decrease volume), the TV says “100” and you aren’t at maximum Sonos volume, (but you can keep pressing up to increase volume), and things in between won’t consistently match to an actual Sonos volume (so “25” on the TV may be really quiet, or really loud).

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B

Brent S

Lyricist III

I have changed a setting on my tv that I read on a forum was working for someone, and my tv hasn't rebooted in days now. Go to settings>sound> turn off audio system prioritization.

dont know why that would help but it seems to be. someone try this out and let me know if it works for you too.

B

Brent S

Lyricist III

I have changed a setting on my tv that I read on a forum was working for someone, and my tv hasn't rebooted in days now. Go to settings>sound> turn off audio system prioritization.

dont know why that would help but it seems to be. someone try this out and let me know if it works for you too.

Scratch that, was good for three days and just rebooted today.

buzz

Grand Maestro

Full disclosure: I’m not a BRVIA user.

This article may lead somewhere.

Lyricist III

Lyricist III

Ok so I switched to connecting the Beam to the TV with the optical adapter. The rebooting problem stopped (since Beam can’t access the TV using CEC). After playing with a few settings, it seems like this works just fine with only one major downside vs. using ARC/CEC.

For the settings changes:

For each input and the built-in Apps, turn off Clear Audio, set output to Dolby Digital, and set Speakers to Audio System
Make sure “Use IR” in on in the Sonos app
For me, the TV remote and Apple TV remote could control Sonos volume using IR (not sure if this will take extra steps for you), and the DVR remote controls Sonos volume using IR when you press the TV button first (assuming it’s already set up with the TV remote code as a universal remote).
Set up Sony’s Android TV skill in Alexa since Sonos can’t control the TV directly over optical (but since Sonos acts as an Echo it works just fine indirectly)

EDIT: See below for fix on this. The only weirdness seams to be that the on-screen volume meter doesn’t stay synced with the actual Sonos volume. So while up and down always effectively work to increase/decrease Sonos volume, and anything that moves the TV volume meter up/down will increase/decrease volume Sonos volume, you could get into situations where the TV says “0” and you aren’t at minimum Sonos volume (but you can keep pressing down to decrease volume), the TV says “100” and you aren’t at maximum Sonos volume, (but you can keep pressing up to increase volume), and things in between won’t consistently match to an actual Sonos volume (so “25” on the TV may be really quiet, or really loud).

This still doesn’t fix the HDMI arc issue, we should be able to use that without the tv rebooting randomly.

T

Thumbpicker

Enthusiast II

This question isn’t resolved as far as I’m concerned. Using the optical method isn’t a solution - it’s a workaround.

A

andromoda

Lyricist III

Yes there is no resolution here. Do we have any word from Sonos?

B

Brent S

Lyricist III

What model Sony tv everyone have? I’m on x900e. I can’t believe there isn’t more complaints about this online, I could only imagine how many people have a song tv and a beam.

A

andromoda

Lyricist III

X850e

A

andromoda

Lyricist III

I was just told by Sonos support that it’s Sony’s issue so deal with them or use optical.. sigh.

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