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Contributor I
October 28, 2017

Sonos Sub not working

Sub has no light and doesn't react. Its roughly a year old and stopped working all of a sudden. Does anyone know how to fix this / open the sub? Its a bit heavy to send around the world...
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    14 replies

    Lyricist III
    July 27, 2019
    Okay try a hard reset
    Lyricist II
    July 27, 2019
    How do I do that?
    Lyricist III
    July 27, 2019
    • Unplug the power cord from the electrical wall outlet.
    • Press and hold the Play/Pause (sync) button while simultaneously plugging the power cord back into the electrical wall outlet.
    • Continue holding the Play/Pause (sync) button until the light begins flashing amber and white.
    • Once reset, the light will flash green indicating the product has been reset and can be added back to your Sonos household.
    Lyricist II
    July 28, 2019
    Its working! Thanks a lot!

    cheers!!