Question

Sonos Playbar has started emitting a horrible high pitched sound

  • 15 February 2021
  • 1 reply
  • 38 views

Hi,

 

my before now, perfectly working Sonos sound bar has started emitting a horrible high pitched whine all the time. I contacted support who asked me to try a few things, then send a recording of the sound, which I did, but have now heard nothing back.

 

any ideas how I can resolve?

 

 


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1 reply

Badge +17

Hi @Joe21, welcome to the community.

 

If the recording has been received by our support team then they will be in touch soon with a response. Contact volumes are very high at the moment, so responses may take a bit longer than usual. 

If you don’t receive anything in the next couple of days I’d recommend contacting support through chat or phone to follow it up.