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Contributor I
November 18, 2016
Answered

Sonos Playbar does not work with Sharp LC-60LE550U TV

Hi,
I have a Sharp LC-60LE550U TV. I bought a Sonos Playbar, but the TV does not send audio signal to the soundbar. Did some research and all comments claimed this is Sharp's issue. Yes, I set the audio output to variable.
NO MORE SHARP TV FOR LIFE!

I am planning to buy a new TV and move the Sharp TV to the game room for my son to play his xbox.

Where can I find a list of "supported" TV manufacturer on sonos website? Also, how can I tell if the TV is supporting DD 5.1?

Thanks
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    Airgetlam
    AirgetlamAnswer
    November 18, 2016
    Heh. You're most welcome, although I'm not sure I was a ton of help.

    One thing I'd probably do, if it were me, is call their helpdesk back and ask the same question again. It just really doesn't make any sense for HDMI to turn off the optical output. I'm wondering if you'd get the same answer from a different rep. I've had misinformed people on the phone before, although I'll admit I've never called Sharp before.

    Best of luck, sir. If I were up north, I'd want to swing by and take a look at it myself, just because it's so strange. 🙂
    Bruce

    16 replies

    Avid Contributor I
    December 22, 2018
    Hello,

    LC-40LE700UN Dolby Digital Audio

    I hope someone on here who have/had this TV. For some reason, I'm not getting Dolby Digital output from the "Digital Audio Output" ( Optical fiber port ). It only outputs in the stereo mode. I've Sonos Beam connected to the port. I've a Fire TV2 and Apple TV 4 connected to the HDMI ports.

    Does the D/D only works in the TV mode or is there something I'm missing?

    Thanks
    Ken_Griffiths
    December 22, 2018
    osson,

    An obvious question, but are you playing a DD 5.1 audio source to begin with and not just a PCM stereo audio signal?

    Note some TV's may not pass-through a DD 5.1 stream from your other connected devices/peripherals. The TV may only process those connections as PCM stereo, in which case it would be advisable to use an optical switch between your Beam and all your separate peripherals instead of running the audio via the TV.

    You will perhaps need to check with your TV manufacturers support desk to find the answer, before buying the optical switch.
    Avid Contributor I
    December 22, 2018
    Yes I can confirm the source indeed has a DD 5.1 audio ( a Netflix movie ) and it works with my Vizio TV and Sharp soundbar. You are right about the pass-through and found a good reference about it. https://www.rtings.com/tv/tests/inputs/5-1-surround-audio-passthrough

    With Sharp TV not supporting the DD5.1 pass-through ( no HDMI ARC either ) and none of the streaming devices have optical port, I can't use an optical switch. This means I'm stuck with the stereo sound on Beam or remove Beam and switch to TV speakers.

    Going through the link about, it seems not all TV OEM support the pass-through. Is that a big cost for them to make it default no matter what ( sort of standard ) ? . The streaming devices including soundbars don't provide the optical port ( maybe to save cost ? ) and then expect TVs would take care of the pass-through or provide HDMI ARC. This all seems like technology disintegration to me.

    Oh well, guess time to get a new TV huh , lol..
    Ken_Griffiths
    December 22, 2018
    osson,

    Go here and click the column filter to check TV brands that support HDMI pass-thru.

    Hope that helps ..a little for when you’re in the market for a new TV ?

    Note the Beam does not support DTS input too.
    Ken_Griffiths
    December 22, 2018
    I think a switch/splitter like this may work for you too, but you need to perhaps research that before buying.

    https://www.amazon.com/iArkPower-Optical-Extractor-Splitter-Supports/dp/B01K7BZ1XC/ref=sr_1_3
    Lyricist I
    December 24, 2018
    Have an older sharp circa 2009 and worked fine with Playbar until I upgraded to X1 from Comcast. Sony Blu-ray player on same input and HDMI cable works fine through Playbar. X1 box will not. Annoying. And don’t want to buy a new TV