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Contributor I
January 19, 2019
Answered

Sonos play 1 loud static

1817831652
My speaker is making really loud crackling sound. Can’t even listen to it. Help! That is my diagnostic number.
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    Edward R
    Edward RAnswer
    Retired Sonos Staff
    January 21, 2019
    Hi, sevondra. Welcome to the community and thanks for providing the diagnostic. Unfortunately, it didn't offer any insight as to what the issue may be. I think it might be best that you get in touch with our support team via telephone. They will be able to help you further. Many thanks, we look forward to hearing from you.
    Try searching our articles for help with your question: https://www.sonos.com/en/support

    1 reply

    Edward R
    Edward RAnswer
    Retired Sonos Staff
    January 21, 2019
    Hi, sevondra. Welcome to the community and thanks for providing the diagnostic. Unfortunately, it didn't offer any insight as to what the issue may be. I think it might be best that you get in touch with our support team via telephone. They will be able to help you further. Many thanks, we look forward to hearing from you.
    Try searching our articles for help with your question: https://www.sonos.com/en/support