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Contributor I
April 29, 2020
Answered

Sonos Ones not working in 5.1 set up

Hi all

I have a 5.1 set up with a Samsung TV. Sonos beam, sub and two sonos ones.

The system works well with music however, when playing the TV there is no sound from the two sonos one surrounds

I have one of the sonos ones connected to my router as it would not set up totally wirelessly when I recently moved house and got a new internet connection.

Any advice would be appreciated.

Thanks

Janish

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    JanishAnswer
    Contributor I
    April 30, 2020

    Thanks Lohr500

    The problem was that certain programs I was watching were not 5.1. I did you refresh method with different programs.

    Thank you for troubleshooting the issue for you me, appreciate it.

    Janish

    11 replies

    Prodigy I
    April 30, 2020

    Glad to hear it's all OK.