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12 replies

Contributor I
February 1, 2018
i am not getting an answer from support. on hold for 20 mins. Can you help?
Keith N
Sonos Staff
February 1, 2018
Please stay on the line for support. I referred you to call in to troubleshoot in real time and to get to a resolution as quickly as possible. Continuing to troubleshoot through the Community forums will limit the tools we can use to find the root cause and will take significantly longer than a phone call.

We appreciate your patience.
Yes... I'm *that* Keith - u/KeithFromSonos on Reddit