Contributor I

Sonos, Netflix/Hulu, Samsung

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Sonos not working with apps on new Samsung tv. When ever I use Hulu or Netflix I get no sound and I have to switch to the built-in tv speakers.

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RichardortegaAuthor

Contributor I

i am not getting an answer from support. on hold for 20 mins. Can you help?

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Keith N

Sonos Staff

Please stay on the line for support. I referred you to call in to troubleshoot in real time and to get to a resolution as quickly as possible. Continuing to troubleshoot through the Community forums will limit the tools we can use to find the root cause and will take significantly longer than a phone call.

We appreciate your patience.

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