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Question

Sonos Beam to TV connection

  • January 23, 2021
  • 1 reply
  • 49 views
C

Hi. 

 

I have had a sonos beam for around 8 weeks now and it did work perfectly. 

The beam keeps intermittently connecting and disconnecting to the tv.

It is connected to the tv via an hdmi lead into the hdmi arc port in the tv. 

I have tried powering everything And reconnecting, i have tried 3 different hdmi leads (which all work on other products fine).

 

I have tried wireless headphones to ensure the tv sound works ok. 

Has anyone come across this issue before and could help? 

 

Thanks

 

 

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1 reply

controlav
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  • controlav
  • Lead Maestro
  • January 24, 2021

You need to tell us which TV, what firmware version it has, and what your source device is.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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