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Vik91
Contributor I
Jul 17, 2018 11:50 AM UTC

Sonos Beam not emitting sound from Sony TV.

I just purchased a Sonos Beam and no matter how hard I try to get my TV to play any sound through HDMI 3 which is the ARC port,it just won't.It works perfectly fine through optical in however.My Tv is a 49 inch 2017 model and the set up on the Sonos app keeps failing when it reaches the TV portion.Can somebody help me?Thank you.
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    Vik91Author
    Contributor I
    Jul 17, 2018 2:00 PM UTC
    What is the fix please? Frustrated customer

    Is yours a Sony TV?If yes enable Bravia Sync and it should work now 🙂
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    Aidlowe
    Lyricist I
    Nov 25, 2018 3:05 PM UTC
    Is there another HDMI device connected to the TV? Is so unplug it and try the Beam TV setup again.


    I found the solution.You have to set it up with Bravia Sync enabled for some reason.After enabling that,it works.Thanks!

    This worked for me. Initially all connected and no sound... Selected bravia sync and bingo ?? thanks for the fix
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