Contributor I

Sonos Beam - Action/Music Too Loud

14 replies
25678 views

Hey guys,

I recently bought a Sonos Beam (around a week ago) and although the sound is great, I am still having the same issue I was having prior to even having a soundbar, which was the main reason I bought one in the first place.

I have Voice Enhacement enabled and even 'Night Mode' where it supposedly suppresses louder noises and raises lower volumes.

But I am having constant issues with still having to adjust the sound constantly throughout watching a film/TV show.
The dialogue is perfect but then any music or sound effect comes on and it is craaaaaaazy loud.

I've looked on the SONOS app and cannot find any fix or solution to this. Unless I'm missing something.
I am very concerned and am unfortunately considering returning this for another soundbar with more in-depth controls.

Any help would be greatly appreciated.
Thank you in advance.

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I

iwb100

Collaborator II

OP - What is your TV? I have the same issues with an LG OLED C6. It affects some content more than others. I phrased it as being too quiet for dialogue and other centre channel sounds, but if I turn it up so these are audible then it is too loud for effects.

I did not have the problem with my previous soundbar but accept the processing options on it may have suppressed this.

But it seems so extreme that it cannot just be "normal". As noted, others suggest the problem is worse following the Beam software update to 9.0.

V

victorgonzalezt

Lyricist II

I have the exact same problem! What is the source of the content? I was watching man of steel via my ps4 yesterday. Sonos Beam is connected to lg65b7p via HDMI arc. There was no difference at all between night mode on or off, same for speech enhancement. It was terrible and I was deceived of the promises of the Sonos Beam. But then watching a movie on Netflix via the built in software of the tv and it’s a lot better. I didn’t need to keep the remote control in my hand to keep changing the volume . I still think maybe more control should be available for example to increase speech volume independently. And hopefully Sonos will fix this in a future update.

G

Gertmint

Lyricist II

I have same issue with a LG TV when playing 5.1 audio the sound effects is too loud (but sound great) the Sonos has no option to adjust the dynamic sound level. Some TVs has this option built in that you can adjust the difference between loud and quiet signals. My previous Yamaha sound bar had a setting to allow me to do this. Also my previous AV amp had the setting. Your only option is to switch to stereo which does not sound as good or put on night mode. A big drop in sound quality ?

R

radiodan

Contributor I

Purchased a Playbase + a couple of Play 1's for my parents at Xmas and are having the same nightmare issues as above - the centre channel is simply to quiet and not "defined" enough They (especially my dad who suffers from hearing loss), are constantly adjusting the volume during scene changes. Yes, some content is worse than others (especially all this mumbling that seems to be the rage nowadays), but across the board, the centre channel - and therefore the dialogue, is down in level in relation to everything else.

"Dialogue Enhancement" mode makes a small improvement, but not much. Problem is it also makes voices sound "telephone like" at times, due to boosting the narrow midrange frequencies it does.

Come on Sonos. Pull your finger out and provide level adjustability for the centre channel - just like you do for the surround channels. Otherwise, I simply cannot recommend these products.

Very frustrated and annoyed at having shelled out around £800 for this little lot only for it not to be as good as it could be...

Dan

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