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Contributor I
July 3, 2021

Sonos Arc with Nintendo Switch and LG CX

Hello,

 

I recently tried using my Nintendo Switch for the first time since getting my Sonos setup, and I can't figure out how to get the Multichannel LPCM to work on it.

 

My current setup:

 

Sonos Arc

Sub Gen 3

2- Sonos One SL

LG CX

My Sonos app version is on the most current version of 13.1.3, and my Sonos system is on 13.1.1

The LG CX is also on the latest version of 03.23.06

 

My TV settings are as follows:

 

Sound Out: HDMI ARC

Digital Sound Out: Pass Through (Have also tried PCM and Auto)

eARC: On

HDMI Input Audio Format: Bitstream (Have also tried PCM)

 

On the Switch under TV Settings, when I set it to Surround Sound and run a test, no sound comes through, and the Sonos app either shows No Signal or Silence. When I set to Stereo, sound will work, and the Sonos app will show Stereo PCM 2.0

 

I've seen other forums where people will say that Multichannel LPCM works for them using a Switch and LG CX, so I'm wondering if there is something I'm doing wrong, or if there is something I may have missed.

 

I have tried different HDMI cables with the Switch and verified that my Arc is plugged into the eARC HDMI port (HDMI 2) on my TV. I have also tried multiple power cycles on the TV and Switch.

 

Any assistance is appreciated.

 

Thanks!

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25 replies

Ken_Griffiths
July 4, 2021

I understand the Nintendo Switch should output LPCM 5.1 using the ‘surround sound’ setting and that the LG TV should have the following settings:

  • HDMI Input set to ‘Bitstream’
  • eARC needs to be ‘ON’
  • Digital Sound Out - I would set that to ‘pass-through’

At least those would be my chosen settings.. As it’s not currently working for you, I would check for any device updates and put the mentioned settings in place and power off (not standby) all devices - Switch/TV/Arc for 30+ seconds and power them on again to setup the ‘Handshake’ between the products again. Then play a 5.1 audio source on the switch and see if that works for you.🤞

Lead Maestro
July 4, 2021

I would also try these settings:

Digital Sound Out: Passthrough

eARC: On

HDMI Input Audio Format: PCM

Nintendo Switch TV Sound: Surround

"Receive with simplicity everything that happens to you." - Rashi
Contributor I
July 4, 2021

Good Morning,

 

@Ken_Griffiths  - I checked and verified that all devices (LG CX, Sonos system, and Nintendo Switch) are on the most current version.

 

I have the sound settings that you recommended, and then powered off all devices (unplugging the TV and Arc as well) for 30+ seconds. Unfortunately, after powering everything back on and trying again, the Switch will still not output any sound when running the test after switching to Surround, or running a 5.1 supported game (Mario Kart 8 Deluxe). 

 

@GuitarSuperstar - I also tried the settings you recommended, and the Switch still does not output any sound when running the test after switching to Surround, or running a 5.1 supported game.

 

If there is anything further I should try, please let me know 

 

Thanks!

Ken_Griffiths
July 4, 2021

@rflurry512,

The only other thing I can think of is to try a different HDMI cable between the switch and the TV - and perhaps also toggle eARC on the TV ‘off’ and ‘on’ again. It must be ‘on’.

Do you perhaps also have another 5.1 audio source on the Switch that you can try?

Contributor I
July 7, 2021

Hey @Ken_Griffiths ,

 

So I've tried 3 HDMI cables now, and two games that should run 5.1 (Mario Kart 8 Deluxe and Mario Tennis) along with the test that runs after switching to Surround on the Switch.

 

There was an update for the Sonos app and system (13.4) that I ran as well, and the app still shows as No Signal when playing a 5.1 game on the Switch.

 

If there's anything else that you or anyone else can think of, please let me know.

 

Thanks!

July 7, 2021

 

These settings give me multi channel 5.1 with the full Arc system. The Switch is set to surround.

(Also, I named this Sonos set up "The garden" as there are 22 alive house plants in the room).

 

Ken_Griffiths
July 8, 2021

Those are the LG TV settings I would use too - but maybe it’s something connected with the Nintendo switch settings in this instance, but I’m not familiar with those settings so can’t add anything that will assist further.

Lead Maestro
July 8, 2021

Is there a “DTV Audio Setting” on the TV?

"Receive with simplicity everything that happens to you." - Rashi
Ken_Griffiths
July 8, 2021

Is there a “DTV Audio Setting” on the TV?

I think the OP has tried that on Auto, & Dolby Digital (but may not have tried other’s, like DD+ …but I expected the default ‘Auto’ to work🤔?

Lyricist III
July 8, 2021

 

These settings give me multi channel 5.1 with the full Arc system. The Switch is set to surround.

(Also, I named this Sonos set up "The garden" as there are 22 alive house plants in the room).

 

Lame question, but is your HDMI Input “Bitstream” or “PCM”? 
 

thank you!