Skip to main content
Lead Maestro
July 9, 2020

Sonos Arc Owners: What has been your best Atmos audio experiences from your Sonos Arc?

Many Sonos Arc owners are new to Dolby Atmos and are experiencing this immersive audio in their homes for the first time. Going by your personal experience, which Dolby Atmos films or TV shows have sounded the best through your Sonos Arc? It can be from a Blu-ray, UHD 4K Blu-ray, or a streaming app.

A few that I have read about, but haven’t personally experienced yet (my Arc is on backorder) are:

  • Blade Runner 2049 (Blu-ray & UHD 4K)
  • Gravity (Diamond Luxe Edition Blu-ray)
  • Mad Max: Fury Road (Blu-ray, UHD 4K)

What are some of your favorites?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

25 replies

Enthusiast II
July 19, 2020

I downloaded the amaze ‘lossy’ file but I can’t get it to play. It says the sound is unsupported. I have the Sonos Arc and brand new Samsung 55” QLED … any ideas? I’ve not yet got to experience Atmos as don’t have a 4K Blu-ray player or Netflix premium. But have Disney Plus and also can’t get Atmos on that. Any help appreciated. 

Sounds like your eARC isn’t working.  Try the DD+ Atmos version.  There have been many issues with the Samsung eARC functionality this year (lots of threads here on it). 

Translate
Lyricist III
July 19, 2020

Is this a fault with my TV or a firmware issue that I have to maybe wait for? 

Translate
Lead Maestro
July 19, 2020

Is this a fault with my TV or a firmware issue that I have to maybe wait for? 

What specific Samsung model do you have?

Translate
"Receive with simplicity everything that happens to you." - Rashi
Lyricist III
July 19, 2020

Samsung 55” QLED. Just bought it, Thibk it’s a 2020 model. It’s £1099 on the Samsung site. 

Translate
Enthusiast II
July 19, 2020

Samsung 55” QLED. Just bought it, Thibk it’s a 2020 model. It’s £1099 on the Samsung site. 

We’d need to know the model number to help you.  But it’s probably a firmware issue. 

Translate
Lyricist III
July 19, 2020

Samsung 55” QLED. Just bought it, Thibk it’s a 2020 model. It’s £1099 on the Samsung site. 

We’d need to know the model number to help you.  But it’s probably a firmware issue. 

2020 55” w70t QLED 4K hdr … 🙏

Translate
Lead Maestro
July 19, 2020

Samsung 55” QLED. Just bought it, Thibk it’s a 2020 model. It’s £1099 on the Samsung site. 

Is it the Samsung Q70T? If it is, make sure HDMI eARC is set to 'Auto' and the Digital Output Audio setting is set to 'Auto' or 'Passthrough'.

Also, be sure you download the “Amaze” trailer directly from Dolby: https://www.dolby.com/about/support/guide/dolby-atmos-trailers/

Translate
"Receive with simplicity everything that happens to you." - Rashi
Lyricist III
July 19, 2020

Samsung 55” QLED. Just bought it, Thibk it’s a 2020 model. It’s £1099 on the Samsung site. 

Is it the Samsung Q70T? If it is, make sure HDMI eARC is set to 'Auto' and the Digital Output Audio setting is set to 'Auto' or 'Passthrough'.

Also, be sure you download the “Amaze” trailer directly from Dolby: https://www.dolby.com/about/support/guide/dolby-atmos-trailers/

I got it working! So I made 2 mistakes, I first downloaded the trailer earlier (from the link you sent) but used the ‘for mac’ download and it didn’t work. I then downloaded it from another site that had lots of trailers and could only get the picture to work. But after your reply (and thank you) I suddenly thought I should have downloaded the PC files instead, to my USB from the official site. I did that and I just had Dolby Atmos activated and confirmed in the Sonos app. Sounds amazing. One thing, my rear speakers are on stands behind my sofa … I’m sure it would sound even better if the speakers were above my head (or if the sofa was more forward, which I can’t do).

I may look into wall mounting the speakers.

Thank you, 🎸S⭐️

Translate
Evander
Trending Lyricist II
July 19, 2020

I downloaded the amaze ‘lossy’ file but I can’t get it to play. It says the sound is unsupported. I have the Sonos Arc and brand new Samsung 55” QLED … any ideas? I’ve not yet got to experience Atmos as don’t have a 4K Blu-ray player or Netflix premium. But have Disney Plus and also can’t get Atmos on that. Any help appreciated. 

Dolby atmos isn’t lossy. It’s Dolby TrueHD. To play that you need eArc plus HMDI 2.1 out on your TV and a HDMI 2.1 cable. Atmos can also be played as Dolby Digital Plus (when streamed) in which case you need HDMI and a (I think) HDMI 1.4 cable. See https://support.sonos.com/s/article/4844?language=en_US

I don’t know about Disney plus but I’ve played atmos on Netflix and Apple TV fine. Your issue is usually caused by an older HMDI out port or low performance cable. 

Dont don’t need a 4k blu ray player, just one which can output TrueHD and obviously a disc with Dolby Atmos (eg First Man, regular Blu Ray). Good luck!

Translate
# Sonos should support DTS-HD, come on man #
Lyricist III
July 20, 2020

I downloaded the amaze ‘lossy’ file but I can’t get it to play. It says the sound is unsupported. I have the Sonos Arc and brand new Samsung 55” QLED … any ideas? I’ve not yet got to experience Atmos as don’t have a 4K Blu-ray player or Netflix premium. But have Disney Plus and also can’t get Atmos on that. Any help appreciated. 

Dolby atmos isn’t lossy. It’s Dolby TrueHD. To play that you need eArc plus HMDI 2.1 out on your TV and a HDMI 2.1 cable. Atmos can also be played as Dolby Digital Plus (when streamed) in which case you need HDMI and a (I think) HDMI 1.4 cable. See https://support.sonos.com/s/article/4844?language=en_US

I don’t know about Disney plus but I’ve played atmos on Netflix and Apple TV fine. Your issue is usually caused by an older HMDI out port or low performance cable. 

Dont don’t need a 4k blu ray player, just one which can output TrueHD and obviously a disc with Dolby Atmos (eg First Man, regular Blu Ray). Good luck!

The TV is brand new (2020 model) and it the Sonos arc comes with it’s own HDMI cable. I have got it working with the official Dolby trailer, ‘Amaze’ (I was using an unofficial one prior) but can't get it working with Disney Plus. Is it true that you can’t get Atmos through the TV apps? I just read that Hamilton on Disney Plus in the UK is Dolby Atmos but I just tried it and it’s not even coming out as 5.1 

Translate