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Contributor I
November 20, 2020

Sonos Arc not working with PS5

  • November 20, 2020
  • 12 replies
  • 9195 views

I’m using a LG 4K smart TV, using Sonos Arc as the sound output connecting via the HDMI ARC port, and I connect my PS5 to another HDMI port.

I have turned off the HDMI Device Link function on PS5

so what happened is when I connect the PS5 to the LGTV, the Sonos Arc works well for like a min, and then it will cease receiving signal from the TV and there was no sound. Then the TV will switch back to internal speaker and when I choose the HDMI ARC output again, there was no sound. I have to unplug the PS5 and the Sonos Arc from the HDMI port, then replug the Sonos Arc to the TV then it will function again. But when I start the PS5 again, it doesn’t work again.

I suspect it’s something to do with the CEC function on PS5 that confused the LGTV on who to speak to on the HDMI LINK function, but I can’t find a solution to such.

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12 replies

Lyricist I
December 1, 2020

Would using the TV’s optical audio out with the optical to HDMI connector work?

I have just bought the Beam, and waiting for it to arrive. I have a PS5 already and it would suck to not have it work with the Beam.

Lyricist I
December 17, 2020

I am gonna a go out on a limb and say that you are connecting via WiFi. I have noticed that when the signal is not great the Arc would bounce between feeding the eArc signal and tv audio. Try an ethernet cable... let me know how you all get on.