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riffbear
Trending Lyricist I
July 7, 2022
Answered

Sonos Arc not working in eARC with LGCX Faulty??

Hi guys I have an issue and am wondering if anyone could please help.

I just purchased the Sonos Arc and I cannot get eARC to work.

ARC works fine but when I go to – All settings – Sounds – Additional settings and scroll down to eARC and activate it,
My screen Text (volume – settings etc) and the sound and image flickers terribly.

I've also tried changing Digital Sound Out to PCM – Auto – Pass Through.

I'm lost and cant get it to work..
Is my tv Faulty or is there a setting I'm missing?

Thank you in Advance

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Ken_Griffiths
Ken_GriffithsAnswer
July 13, 2022

I did a factory reset and it worked but soon as i turned the TV off and back on the flickering came back and sound cut off.

I guess it’s over to the LG Engineer to fix this one for you. Let us know how it goes after (s)he has been out and worked her/his magic.🪄

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riffbearAuthor
Trending Lyricist I
July 13, 2022

Got another Sonus ARC package today. Im stoked.. Just waiting on LG now.

 

I had a salesperson ask me if i had tried to hard reset the TV. Only information i can find is resetting the settings.

 

I wonder if thats what he meant?

Ken_Griffiths
Ken_Griffiths
July 13, 2022

Got another Sonus ARC package today. Im stoked.. Just waiting on LG now.

 

I had a salesperson ask me if i had tried to hard reset the TV. Only information i can find is resetting the settings.

 

I wonder if thats what he meant?

On LG TV’s a ‘factory reset’ to initial settings is usually available from the bottom of the ‘Settings/General’ menu. It will wipe everything. Normally an A/V reset is often the easier option, and likely accessible by pressing the mute button 3 times on the Magic Remote.

    riffbearAuthor
    Trending Lyricist I
    July 13, 2022

    I did a factory reset and it worked but soon as i turned the TV off and back on the flickering came back and sound cut off.

    Ken_Griffiths
    Ken_GriffithsAnswer
    July 13, 2022

    I did a factory reset and it worked but soon as i turned the TV off and back on the flickering came back and sound cut off.

    I guess it’s over to the LG Engineer to fix this one for you. Let us know how it goes after (s)he has been out and worked her/his magic.🪄

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