I just replaced my Sonos Beam with a new Sonos ARC. It is connected to a Samsung UN75MU8000 TV. The TV is a little over 2 years old and the ARC is connected to the HDMI Arc port.
With my Beam, I could use Alexa to turn on the TV. With the new ARC, the TV won’t turn on with Alexa. I have gone through 2 levels of tech support at Sonos without any success in figuring out why it doesn’t work.
Anyone else have the same problem? Anyone find a solution?
Thanks.
Ken