Sonos Arc - Metallic Sound

I did try this as well and although it may have done something, the metallic sound is most definitely still there. Also this should not be an issue weather the arc is trueplayed or not as all trueplay does is tune the arc to the room to sound better for your set-up not remove an issue like this.

No improvement obvious with new update for me. 

Given the disparity between owners about the sound quality was racking my brain for other variables and wondered about the wall mount. We know that the arc adjusts it's output/eq based on being wall mounted. Out of curiosity are any of the people struggling with this using their device freestanding? 

Probably a non-starter but for what it's worth mine is wall mounted, but will struggle to expiriment as hdmi is only just long enough and buried in wall. 

Yes, plenty of people reporting this issue are not using the wall mount, including myself. I think the disparity is more about personal taste, expectations, experience/knowledge, and environment. Trueplay is primarily meant for room correction, and it very well may be working better in some environments vs. others. It definitely does not seem to be striking a good balance. 

I continue to think the Arc has a naturally ‘bright’ sound signature, which can allow it to be more detailed and precise, but it should not need to come at the cost of midrange. Many people, especially as they age, are less sensitive to the higher frequency ranges that this thread is most concerned with, so that can account for some of the difference in opinions. That said, I think it’s less about overemphasised highs, and more about a lack of midrange that the eq isn’t helping with at all.  And some people just don’t know what they’re missing, imo.

I am 43 years old, so my problem is not my youth ... sadly. Also, I do not hear the loudest sounds through my right ear, it is not serious but it is not perfect like a child's hearing, that is, that is not my problem and I continue to hear the highly emphasized treble and the lack of medium, lack of warmth . Comparing ... the play bar has more warmth for music and television. Watch out ... with HBO movies, nexflix, etc ... the arc is much better, but not for everything else. Sorry ... I can't say any more. And I have been with sonos for many years. I imagine that many of you who are doing well arc, you will not believe those of us who have problems, I would like you to listen to it. I repeat ... I am deaf in the treble and I have the arc set to -6 and it is still annoying.

For music you should buy the Five and for movies the Arc. It just all clear it’s made for movies (hence the Atmos) only. 
 

You're wrong ... Sonos has sold their product praising its sound in music and movies, come on man ... I can't settle for what you tell me, so on normal TV and music, a 7 u playback bar? 8 years is better than a bow? Should I settle for that? Just good at the movies? Isn't it even better to watch a newscast? Well, you know they don't advertise it that way.

You're wrong ... Sonos has sold their product praising its sound in music and movies, come on man ... I can't settle for what you tell me, so on normal TV and music, a 7 u playback bar? 8 years is better than a bow? Should I settle for that? Just good at the movies? Isn't it even better to watch a newscast? Well, you know they don't advertise it that way.

I don’t say I’m happy with it as I listen music alot! The Beam was a lot better with this. It’s just the way I see it right now. Glad to have the complete set with sub etc, otherwise it was returned already. 

You're wrong ... Sonos has sold their product praising its sound in music and movies, come on man ... I can't settle for what you tell me, so on normal TV and music, a 7 u playback bar? 8 years is better than a bow? Should I settle for that? Just good at the movies? Isn't it even better to watch a newscast? Well, you know they don't advertise it that way.

I have bow, sub and two butts, 2100 euros in my country and I repeat the above, it only beats playbar in movies, not even on normal television. I also have more sonos products in my house. On day 2 the replacement arrives. I will report if there are changes to the sound.

Just got my arc and sub to replace my beam (also have two one sls for surrounds) and this thing just sounds awful compared to the beam to me. 
 

playing music from my phone over AirPlay is just is so thin. No punch at all. Take the song hysteria by muse and when the kick drum comes in there is just no thud at all. Interestingly though if I play the exact same track through my tv via iTunes Apple TV app it sounds much better. Much fuller and more rounded however in my opinion still slightly lacking. 
 

free to air tv is sounds average and has a lot sibilance issues. 
 

im wondering if it has something to do with when the arc is sent a 5.1 Dolby signal it performs as intended but anything else it’s just trash. 
 

multiple tunings tried and eq configurations and some sound better but just not right. I’m a sound engineer so I know what a good system sounds like. 

in my opinion it is the fault Truplay. I have 2x sonos play 1 and sub and after truplay on my iPhone xs the sound in Music is thin too.