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K Y
Avid Contributor I
January 8, 2022

Sonos Arc, Hdfury Arcana, Google Chromecast with Google TV, Viewsonic projector: Stereo PCM only

Hi all,

Everything was working fine up to until recently when my setup was based on an old Panasonic TV (which had a HDMI ARC) where I was getting Atmos on Disney+ (had to change scaling in Arcana), Netflix, Apple TV+ and Tidal. But after my TV broke down and I swapped it out for a projector (PA503XE - https://www.viewsonic.com/ap/products/projectors/PA503XE) I have only been able to get Stereo PCM 2.0 now. I consulted the Hdfury discord channel and the conclusion was to get an Apple TV4K. I have also tried playing around with the scaler settings and turning off and unplugging all the devices but it did not seem to help. Are there any other suggestions as to what might be the problem? Maybe the display? Thank you.

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16 replies

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John B
January 9, 2022

It is possible that you have already seen this thread

and I know you have experimented with some of the scaling settings. But it appears that the Chromecast device and Arcana don't get on very well, at least not with a projector involved. You may be able to cure this by more experimentation with the scalar settings. 

Even if you succeed then that may not work for all apps

I think you may be better off getting a different streaming device such as a Fire Stick 4K.

    K YAuthor
    Avid Contributor I
    January 10, 2022

    It is possible that you have already seen this thread

    and I know you have experimented with some of the scaling settings. But it appears that the Chromecast device and Arcana don't get on very well, at least not with a projector involved. You may be able to cure this by more experimentation with the scalar settings. 

    Even if you succeed then that may not work for all apps

    I think you may be better off getting a different streaming device such as a Fire Stick 4K.

    Thanks for sharing the post and suggestion. It really seems to be the case that it is the combination of a projector and the Chromecast that is giving rise to this problem.

    Thought that I might also share that after doing a full factory reset of all devices, including the Chromecast, I encountered the error shown in the picture when connecting the Arcana to the projector. I did a full power cycle of all devices and ended up getting Atmos. But it was short lived because after turning off the devices for the night I am not getting any sound.

    I guess it is safer to just get a new TV or streaming device. Much appreciate all for your help and time :)

     

    buzz
    buzz
    Grand Maestro
    January 10, 2022

    Occasionally my ARCANA gets its nickers tied in a knot and nothing makes sense. A factory reset of ARCANA while nothing is connected fixes this.

      Thjool
      Contributor I
      February 25, 2022

      Hi,

      Same problems as other but just want your opinion. 
       

      Have a Panasonic Plasma TV with Arc output. A Google Chromecast Gen 3 and a Sonos Beam Gen 2. 
      I use the chromecast to cast mainly Netflix from my IPhone but only get PCM stereo in the Sonos. I have read several threads but are wondering if the Arcana Will help to get atmos with the same setup?

       

      Or if i could do anything else to make it work?

      buzz
      buzz
      Grand Maestro
      March 5, 2022

      I’m using a cheap LG that does not support eARC, with ARCANA and Chromcast E9L29Y. Atmos is fine on ARC.

      Thjool
      Contributor I
      March 5, 2022

      Bought the Arcana and the new GCTV but waiting for both should arrive next week. So fingers crossed 

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