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danielkea
Enthusiast II
June 22, 2020

Sonos Arc flat sound and no life in non Atmos.

Hi,

 

I am having terrible problems with my Arc, I really am concerned it’s faulty. My set up is arc, sub and two ones through Apple TV. 
 

Anything in Atmos sounds great but everything else is terrible! When playing something in 5.1 and the app reporting 5.1 hardly any sound comes from the surrounds or bass even with music and effects. I have had to turn it up to 15 to get anything from them and even then it’s flat. If I compare it directly to the beam and 2 ones I have on another room with the same content the surround audio is much louder and immersive?!! Is anyone else experiencing this issue?

 

i find it just flat and lifeless for anything but Atmos content?

i also found that when watching something in Atmos yesterday the speech kept popping too?

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    GaryGorilla
    Enthusiast I
    January 21, 2021

    @Jimothy I just watched Mission Impossible: Fallout on Blu-ray in lossless Dolby TrueHD/Dolby Atmos, and it sounded incredible playing out of my Sonos Arc/Sub/Play:1s setup.

    Im watching netflix and it sounds atrocious. Cant make out a single word. I have the exact same setup. Has sounded terrible for the past 7 months i have owned it. 

    Same issue with dialogue from many sources, but then action noises are too loud so forever turn it up and down.  Its a PITA, they need an update to sort out the central speaker in the arc for dialogue.  Would also be good to turn up the upward firing speakers as its very, very, rare I hear any of them working.  The gear should be awesome and you can see the potential is there its just if sonos want to do anything about it as they are selling these by the boat load.

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