My Sono’s Beam is crackling occasionally with voices at high volumes on tv.



It seems to be certain frequencies because it’s consistent with when certain people are talking on tv shows/movies. And continues with the same persons.



I’ve experimented with speech enhancement on/off, trueplay on/off, eq adjustment, etc. only thing that directly solves the problem is volume level



It’s only when I turn the Beam to 60% or more volume the crackling starts, but that’s how I like it (I also have a sub hooked up).



So my choices are either 1)don’t listen loud, or 2)listen loud with crackling.



Anybody have any advice? Trading in the Beam for the Playbar or playbase wouldn’t be wise as they are so old..







**For reference I also have 2 sonos one’s hooked up next to the tv, in a different group labeled ‘surround’, so I can turn that on to raise volume. I plan on swapping those with 2 new play 5 when the new version with Alexa comes out, and using the ones as surround.