Contributor I

Sky Q Volume Control.

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Just bought Beam and One SL to go with my One I bought couple of years ago. Set it up as theatre system and works well. However, when I change the volume using the Sky Q handset the Ones retain their original volume. Why do the Ones not change in sync with the Beam? Don’t want to use the app to change volume constantly as I recognise there is the group facility within the middle option on the app. Also, as I have the three units in one room, these have not been set up as a group. Any advice would be most welcome. Thanks.

Sky Q

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Corey TaylorAuthor

Contributor I

Plus:

Corey TaylorAuthor

Contributor I

And finally:

Airgetlam

Ah, as 106rallye surmised, those Ones are not bonded to the Beam as surrounds. You have them set up as a separate room, and are grouping them. When the Ones are bonded as surrounds, you’ll see something like (room name for Beam) (+LS, +RS) or something like that. I’m not at home to check, but the surrounds will be listed as part of the room name.

If you look at your Lounge, and click on the +Set Up Surrounds, you would be able to follow that process to make the Ones actually bond to your Beam as surrounds, and get the benefit of 5.0 sound. And have those ones be controlled at the same time as the Beam.

Bruce