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Soong
Avid Contributor I
Nov 20, 2017 7:43 AM UTC
Question

Should the optical cable 'click' into the Playbar?

My daughter just pulled the Playbar forward a few inches which made the optical cable come out.

I'm sure with other devices an optical cable clicks into place making it very hard to fall out. But with my Playbar it's always just rested in place and comes out very easily.

Is this the same with them all? Wondering if I should try a different cable.
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3 replies

Keithmac
Virtuoso
Nov 20, 2017 6:27 PM UTC
Mine needed a firm push to insert it and very difficult to remove, are you using the Sonos supplied cable?.
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SoongAuthor
Avid Contributor I
Nov 22, 2017 8:43 AM UTC
No I bought a shorter one - Maybe that's my problem! Annoyingly I think I have thrown away the supplied one.
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Paulw123
Paulw123
Virtuoso
Nov 22, 2017 10:10 AM UTC
It doesn't click in as such, but you need to push quite hard and you will feel the resistance lessen as it goes in past the "fat" bit of the plug.
Bad design, Ethernet plugs much better design.
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