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Contributor I
May 11, 2015
Question

Sharp Aquos Playbar compatibility / troubleshoot

  • May 11, 2015
  • 13 replies
  • 4841 views
I have a Sharp Aquos LC-40D68UT (purchased in 2011).  It has a digital audio port, and seems to plug in fine to my Playbar; however, during Playbar setup, the Playbar does not detect anything coming from the TV.  Wondering if the TV is simply not compatible (it's not listed in the non-compatible list thread; and speaking to Sharp customer service they weren't able to say definitively).  Or wondering if there is some other common troubleshoot (which I haven't found in the manual or FAQ).  Thanks
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    13 replies

    Trending Lyricist I
    May 11, 2015
    Hi, Do you need to select external speakers within the tv menu to activate the Optical Audio Port? Just a thought Thanks
    Brian_93Author
    Contributor I
    May 11, 2015
    Could be -- will give that a try when I get home. Thanks very much.
    Dave
    Headliner II
    May 11, 2015
    Could be -- will give that a try when I get home. Thanks very much.
    Yes give that a go, most TV's will need the internal speakers turned off. You might also have to play with the audio settings on the TV.
    Sonos Boost - PlayBar with Surround Sound Play 1's (Living Room) - Stereo Pair Play 1's (Dining Room) - Stereo Pair Play 1's (Kitchen) - Amp with two Canton 845 ceiling speakers (Bathroom) - Sonos Move - HomePod Mini x1
    Brian_93Author
    Contributor I
    May 11, 2015
    Could be -- will give that a try when I get home. Thanks very much.
    Thank you, that's very helpful.  Fingers crossed
    Dave
    Headliner II
    May 11, 2015
    Could be -- will give that a try when I get home. Thanks very much.
    There are other options for connecting your Playbar, let's see if we can sort out the TV first. If not you could look at connecting the Playbar direct to the devices like Sky Box, Xbox etc.
    Sonos Boost - PlayBar with Surround Sound Play 1's (Living Room) - Stereo Pair Play 1's (Dining Room) - Stereo Pair Play 1's (Kitchen) - Amp with two Canton 845 ceiling speakers (Bathroom) - Sonos Move - HomePod Mini x1
    Contributor I
    July 26, 2015
    Did anyone ever solve this?  I have the same model TV and am having the same problem.  Please help!
    July 27, 2015
    Did anyone ever solve this?  
    First, I assume that you are watching a digital broadcast?  (Unlikely that you are not, but I thought I'd better ask).  You have probably tried everything in the manual but I provide a link to the manual below and there are settings on pages 14,17,21 and 24 that are worth experimenting with.

    Does your Playbar work OK as a Sonos music speaker?

    http://files.sharpusa.com/Downloads/ForHome/HomeEntertainment/LCDTVs/Manuals/tel_man_LC40D68UT.pdf
    Lyricist I
    April 2, 2017
    I have this same issue. Yes, it is working fine as a music speaker, but I can't get it into digital audio mode. I suspect it's in Setup>audio setup but it is "grey'd out" for me.. I can't select that menu. Any answers? Thank you
    CapnLes
    Virtuoso
    April 2, 2017
    Hi Mumby,

    I think you need to work on the audio out on your TV to get sound to the optical port and not the Sonos app.

    Let us know how it works,
    My Sonos system is rock solid 100% of the time and your system should be too!
    Lyricist I
    April 2, 2017
    I connected the sonos to the PVR and now the sound works, but it can only be controlled by my phone. When my parents visit, babysitters are in the house etc., they're going to want to control the volume too, so I'm not sure this soundbar thing is for me... unless I'm missing something.. thx!