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burt952
Contributor I
Apr 29, 2018 4:06 PM UTC

Samsung UE50JU6800

I can’t get 5.1 output from my Samsung UE50JU6800k tv. I have the Soundbar connected via digital optical cable but when I check the settings in Sonos app it says stereo. Does anyone know the settings to get 5.1 sound output please?
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    4 replies

    reinier666
    Trending Lyricist I
    Apr 29, 2018 5:25 PM UTC
    When your tv is playing a 5.1 source, only then you can set the tv to output 5.1
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    Airgetlam
    Airgetlam
    Apr 30, 2018 12:41 AM UTC
    Which may require looking at the settings of the device that's feeding your TV, like a cable box, DVD player, game system, etc. They have to be set to send Dolby Digital to the TV, so the TV (when set properly) can send that signal out through the optical port to the PLAYBAR. But if the TV is only receiving stereo, it will only pass through stereo, and will not upconvert.
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    Bruce
    Stuart_W
    Stuart_W
    World-Class Superstar
    Apr 30, 2018 7:52 AM UTC
    I have a Samsung TV of the same family, I believe.
    That TV will pass DD5.1 from it's own tuner to the Optical out (Here in the UK that means an HD channel).It will also pass DD5.1 from on-board apps - Netflix etc.

    But it will NOT pass DD5.1 from a connected device - so I use a Satellite PVR connected to the TV via HDMI. When that is sending DD5.1 to the TV the output is Stereo to the optical audio out no matter what settings are used.

    I connect the optical outs from my connected inputs directly to the Playbar via a manual optical switch.
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    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    controlav
    controlav
    Lead Maestro
    May 1, 2018 12:38 PM UTC
    Many Samsung TVs refuse to emit 5.1 over optical for hdmi inputs. I added one of these to force mine to do so: https://amazon.com/gp/product/B01M3SH3CL
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