HI, assuming you're using the Samsung One Smart remote, take a look at the steps here.



Let us know how it goes.

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Hi,



I followed the steps provided in the link however, on this particular TV I only stream my cable from

spectrum app, Netflix, prime, etc...I don’t have a cable box or blue ray going to this TV. Is there a different/additional step I need to take to get the remote to work?





Thanks!





Sonos App->Living Room-> Tv Remote setup

As per the instructions i pressed Volume + button and tried to sync up. It is not working.



what is the issue ?



I have the below TV

samsung 65 4K SUHD LED LCD TV (UN65KS800DFXZA)

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My Samsung One Smart remote (which appears to be the standard on new Samsung TVs) would not sync during setup of my Sonos Playbar . I followed steps offered in the link provided by Ryan S above and I'm now up and running using my Samsung One Smart Remote. During the Universal Remote setup through the TV I did need to manually type in "Sonos" as it did not populate with other Home Entertainment options and further along I had to offer the model ("PLAYBAR") in a search box to find the correct remote code because the sync failed during this process. Otherwise setup was smooth.

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2018 QLEd and Playbar win!



My One Connect box is inside a closed cabinet and the Sonos Playbar receives the IR commands directly from the One Control.



Instructions on Samsung TV:

Go to Settings -> Universal Remote -> New Device

Select Device Type: Home Theatre System

Select Brand: Samsung

Select Home Cinema Configuration: Optical

Start "Power Test" and always hit "No" (unsuccessful) until the 4th power test, there select Yes (home theatre system turned on/off).



After this the Sonos Playbar can understand the IR commands emitted by the One Remote, without the One Connect box needing to be in line-of-sight.



Change remote on Sonos Playbar:

Start the Sonos App

Go to More -> Settings -> Room Settings-> Room with TV/Playbar -> TV -> Remote control setup



Follow on-screen instructions, you will have to learn Volume Up/Down, mute



Props to The guy that figured this out.

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