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Samsung TV remote not able to sync with Sonos PlayBar.

  • December 11, 2017
  • 4 replies
  • 14348 views

Sonos App->Living Room-> Tv Remote setup
As per the instructions i pressed Volume + button and tried to sync up. It is not working.

what is the issue ?

I have the below TV
samsung 65 4K SUHD LED LCD TV (UN65KS800DFXZA)
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4 replies

Ryan S
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  • Retired Sonos Staff
  • 12372 replies
  • December 15, 2017
HI, assuming you're using the Samsung One Smart remote, take a look at the steps here.

Let us know how it goes.

  • Lyricist I
  • 1 reply
  • August 22, 2018
Hi,

I followed the steps provided in the link however, on this particular TV I only stream my cable from
spectrum app, Netflix, prime, etc...I don’t have a cable box or blue ray going to this TV. Is there a different/additional step I need to take to get the remote to work?


Thanks!


Sonos App->Living Room-> Tv Remote setup
As per the instructions i pressed Volume + button and tried to sync up. It is not working.

what is the issue ?

I have the below TV
samsung 65 4K SUHD LED LCD TV (UN65KS800DFXZA)

JimSkis
  • Lyricist I
  • 1 reply
  • November 17, 2018
My Samsung One Smart remote (which appears to be the standard on new Samsung TVs) would not sync during setup of my Sonos Playbar . I followed steps offered in the link provided by Ryan S above and I'm now up and running using my Samsung One Smart Remote. During the Universal Remote setup through the TV I did need to manually type in "Sonos" as it did not populate with other Home Entertainment options and further along I had to offer the model ("PLAYBAR") in a search box to find the correct remote code because the sync failed during this process. Otherwise setup was smooth.

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  • Lyricist III
  • 10 replies
  • December 8, 2018
2018 QLEd and Playbar win!

My One Connect box is inside a closed cabinet and the Sonos Playbar receives the IR commands directly from the One Control.

Instructions on Samsung TV:
Go to Settings -> Universal Remote -> New Device
Select Device Type: Home Theatre System
Select Brand: Samsung
Select Home Cinema Configuration: Optical
Start "Power Test" and always hit "No" (unsuccessful) until the 4th power test, there select Yes (home theatre system turned on/off).

After this the Sonos Playbar can understand the IR commands emitted by the One Remote, without the One Connect box needing to be in line-of-sight.

Change remote on Sonos Playbar:
Start the Sonos App
Go to More -> Settings -> Room Settings-> Room with TV/Playbar -> TV -> Remote control setup

Follow on-screen instructions, you will have to learn Volume Up/Down, mute

Props to The guy that figured this out.