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sarahwitt3
Contributor I
Dec 23, 2018 4:45 AM UTC

Samsung TV/Playbar Code to Remove Volume Change Popup?

Got the remote working with the Playbar but the Samsung screen is still popping up with “Samsung Optical” every time I adjust the volume. Very annoying. Is there a code or something I can do to prevent this?
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    3 replies

    Edward R
    Edward R
    Retired Sonos Staff
    Dec 27, 2018 12:28 PM UTC
    Hi, sarahwitt3. No, unfortunately not. This will happen regardless of what third party speakers are attached.
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    Try searching our articles for help with your question: https://www.sonos.com/en/support
    controlav
    controlav
    Lead Maestro
    Dec 27, 2018 2:24 PM UTC
    If you have a programmable remote, you could program a completely different TV volume control into the Playbar and your remote, so your TV will have no idea you are adjusting the volume (as it doesnt need to know).
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    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    jgatie
    jgatie
    Dec 27, 2018 4:08 PM UTC
    As controlav says, if the remote is programmable, just add any receiver brand into the remote and set that as the volume control. Then train the Playbar/Playbase/Beam to use that IR code for volume. That way the TV does not see its own IR code(s) when the volume is used, so there is no need for it to display the popup.
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