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ByteSmith
Contributor I
Apr 28, 2017 4:02 AM UTC
Question

Samsung Smart Control TM1680A

I have a Samsung un65ks800d TV that uses a Samsung Smart Control TM1680A. The Sonos Playbar does not recognize the signals from the remote. Has anybody had success with this remote?
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    2 replies

    Edward R
    Edward R
    Retired Sonos Staff
    May 5, 2017 10:41 AM UTC
    Hello, ByteSmith. Welcome to the community. Is your TV remote infrared enabled? If not, it isn't going to be compatible with the PLAYBAR.
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    Try searching our articles for help with your question: https://www.sonos.com/en/support
    Matt R
    Sonos Staff
    May 10, 2017 9:34 AM UTC
    Hi Byte Smith

    Have you followed the instructions here : http://www.samsung.com/us/support/answer/ANS00049377/ ?
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