Contributor I

Samsung QN55Q8C Curved TV audio volume display when I turn up the sound bar

Forum|Forum|8 years ago
December 30, 2017
1 reply
572 views

I have a few Samsung TV's (less than a year old) and two surround sound set up's and both TV display the volume icon when I turn it up/down. Can I disable this? I saw the forum that will work with Direct TV remote, but not the Samsung remote when streaming movies. Please help

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Edward R

Retired Sonos Staff

Hi, tnyjmnz. Welcome to the community. This is an error message being displayed due to the TV itself. There is nothing you can change in the Sonos application to prevent this. The television is trying to tell you that it can't change volume due to a third-party device being connected. The television manufacturer may be able to provide some further advice as to whether this can be disabled, however. Please let us know if you have any further questions.

Try searching our articles for help with your question: https://www.sonos.com/en/support

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