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Contributor I
July 13, 2018
Answered

Remote not controlling volume

Sky Q remote stopped turning the volume up. How do I pair it again?
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Keith N
Keith NAnswer
Sonos Staff
July 13, 2018
Hi there, SamGilbert331. Thanks for posting and welcome to the Community. This FAQ should walk you through how to set up a new remote on your Playbar or Playbase. Should you run into any problems, be sure to tell us where in the process you ran into trouble along with any error messages.

Thanks!
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.

1 reply

Keith N
Keith NAnswer
Sonos Staff
July 13, 2018
Hi there, SamGilbert331. Thanks for posting and welcome to the Community. This FAQ should walk you through how to set up a new remote on your Playbar or Playbase. Should you run into any problems, be sure to tell us where in the process you ran into trouble along with any error messages.

Thanks!
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.