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Contributor I
August 22, 2022
Answered

Recommend Sonos Ray Remote Volume Control

Just found out i cannot control the Sonos Ray through the TV remote … and so on the look out for a smart looking remote for Volume Control. Any recommendations?

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106rallye
106rallyeAnswer
August 22, 2022

I suspect (this has not been confirmed, but is based on my experience with two different Samsung TV's) the commands with Samsung TV's are sent by the TV when set to ir. If so, there should be a line of sight between TV and speaker. Could this be a problem in your case?

5 replies

ratty
August 22, 2022

Are you sure the TV remote won’t work? If it’s a Samsung TV there could be a way:

https://support.sonos.com/s/global-search/samsung%20remote

deano2022Author
Contributor I
August 22, 2022

I spoke with Samsung and they said because the Sonos Ray is not HDMI ARC compatible - it is not possible to sync with the Samsung Frame TV.

ratty
August 22, 2022

That’s true, as far as it goes. However Samsung doesn’t speak for Sonos Support.

The Ray is controlled by infra-red, and the link I provided offers some ways to deal with this on relevant Samsung TVs.

deano2022Author
Contributor I
August 22, 2022

Hi - yes i have tried all the instructions outlined here: https://support.sonos.com/s/article/3444?language=en_US

But still no joy

106rallye
106rallyeAnswer
August 22, 2022

I suspect (this has not been confirmed, but is based on my experience with two different Samsung TV's) the commands with Samsung TV's are sent by the TV when set to ir. If so, there should be a line of sight between TV and speaker. Could this be a problem in your case?