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Lane22
Contributor I
Aug 6, 2017 2:28 AM UTC
Question

Re-pairing directv and Samsung remotes

Our directv and Samsung tv remote was controlling the volume for the playbar and sub and stopped working all of a sudden. How do i re-pair them so I can use them to control the volume again. It's annoying to have to use my phone every time.
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    1 reply

    Miles P
    Miles P
    Retired Sonos Staff
    Aug 30, 2017 1:29 PM UTC
    Hello Lane22, welcome to the community. If you need to run the remote setup again, see here: https://sonos.custhelp.com/app/answers/detail/a_id/4033

    Depending on the model of your Samsung TV or remote, that may not work correctly. Do you have a Samsung One Remote or Samsung F series smart remote? Would you mind providing us with the model of TV and/or remote? I've also included links to our articles on Samsung smart remotes below.

    https://sonos.custhelp.com/app/answers/detail/a_id/2424
    https://sonos.custhelp.com/app/answers/detail/a_id/4198
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