Popup message on Samsung Smart TV

Forum|Forum|12 years ago
December 27, 2013
4 replies
1163 views

Can't get ride of the annoying popup box that says TV is using external speakers

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Chris

Lead Maestro

It is responding to fact you are pressing volume on the remote (Sonos emulating your remote).

You would need to program the Sonos to respond to a non-Samsung remote to keep it from doing that

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

Ryan S

Retired Sonos Staff

Hello,

Chris is correct, just expanding on it, here are directions for using many common cable/satellite remotes to bypass the notification.

Cheers.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

C

captain willard

Lyricist I

I've tried the directions at the link below suggested by Sonos but I'm still getting the pop up that shoes the message "FIXED". This only started after I switched to a different FIOS TV remote. Same exact type just one from a different room. It never used to happen so I'm perplexed at why it's happening now. Very frustrating to have this pop up every time I adjust the volume.

https://sonos.custhelp.com/app/answers/detail/a_id/2083/~/eliminating-annoying-messages-on-your-tv-when-using-a-remote

U

usgpru27

Lyricist I

Hey everyone. I know this is an old thread but I have the same FIXED message on my set. Just set my new Sound Bar up tonight. FIOS. Hope you can help. Thank you!

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