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Danvagos
Contributor I
June 28, 2021

please help 4K and Atmos

I’m new to the community. I purchased my ark and Sonos sub last week and I am extremely pleased with it. I am using a Sony 65X 900 F Tv and an Xbox one for my 4K player. I am using the same cables I used on my older receiver system which was functioning with Atmos. I have seen online that my Sony TV had a firmware update that supports E arc or at least changed it to support it I have already contacted Sonos on this problem and Sony they are telling me the TV will do a pass-through of Atmos but only 5.1 whatever that means I figured Atmos is 7.1. Now when I use the demo in the Xbox one in Atmos it shows up on my app as it’s playing Atmos But nowhere else. Now for my new problem today I’m trying to watch a 4K HD the movie and there’s no volume I have the Xbox set on  bistream out Because the 7.1 option does not work because it says that the TV is not capable of handling it and under the advanced setting I have it set on pass-through. I can only get audio through the Sonos if I put the TV on PCM which sounds horrible anyone know a way around this and what’s going on.

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GuitarSuperstar
Lead Maestro
June 29, 2021

Also why does PCM sound so different

 

PCM is basically just two-channel stereo. It will never sound as good as 5.1 channel surround audio when watching movies.

One other option is to get the HDFury Arcana which allows your Xbox to bypass your TV’s ARC limitations and send the audio directly to the Sonos Arc resulting in lossless Dolby TrueHD/Atmos audio from Blu-ray and UHD discs and multichannel LPCM audio from DTS-encoded discs. This is what I use with my 8-year-old TV and it works great.

Read more about the Arcana here: 

https://www.hdfury.com/product/4k-arcana-18gbps/

"Receive with simplicity everything that happens to you." - Rashi
DanvagosAuthor
Contributor I
June 29, 2021

Your good lol I’ll look into that thanks a million 

    DanvagosAuthor
    Contributor I
    June 29, 2021

    One last thing looking at the pictures of that from the Xbox it would go into the HDMI input and then it has two other output one would go to Sonos and then one to the TV. Would the TV still control the Sonos though and will audio still come through on all my other apps?

     

    GuitarSuperstar
    Lead Maestro
    June 29, 2021

    Yes, the TV will still control the Arc and audio will still play to the Arc from the TV and all of its native apps.

    NOTE: Since the Arcana only has one HDMI input, you can only connect one external source to it unless you use an HDMI switch. I use a 3-port switch to connect my UHD player, Roku Ultra, and Apple TV 4K.

    "Receive with simplicity everything that happens to you." - Rashi
    DanvagosAuthor
    Contributor I
    June 29, 2021

    Great I only have one hdmi anyway my Xbox thanks agin

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