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Contributor I
February 12, 2013

Please add support for DTS for the Sonos Playbar.

A hifi homecinema soundbar without dts support seems not up to date for me. Are there any plans to add dts support?
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    1190 replies

    Lyricist III
    December 25, 2013
    @Jon G Sure its a simple fix: add the DTS codec in the firmware. BUT: This is a licensing issue: if Sonos decides to roll out DTS they will have to pay DTS Inc. for each sold playbar unit with no possibility of getting the money from the customer for this feature. Currently the pain is not big enough. Only 1500 customers are complaining, not enough to justify the cost of licensing and compliance testing with DTS. I still can't believe the information policy of Sonos. They claim to be premium, charge premium, but the information policy is far worse than products from china/taiwan.
    Trending Lyricist I
    December 25, 2013
    I would love to see DTS in the future to be able to connect a Xbox One! Imagine Fifa without audio!
    Lyricist I
    December 26, 2013
    DTS support is a not just important but urgent too...we all need it to be added to PlayBar like yesterday. Please rush this up.
    Contributor I
    December 26, 2013
    Has anyone had any luck with DDL (Dolby Digital Live) as a workaround for this problem? A bit of background information: I am using HTPC to drive a Playbar and am considering buying a sound card that supports DDL. From what I have read the card will encode any signal it receives into Dolby Digital (this should include DTS) and output it via the SPDIF, which from what I understand will be perfect as it means I can be watching a movie in DTS however the soundcard will reencode the DTS to DD 5.1 and send this signal to the Playbar to decode it.
    Trending Lyricist I
    December 26, 2013
    @Marcus, then they could at least give the option for existing customers to "buy" new firmware with DTS included. Not that thats the preferred option but to keep things under consideration for 10 months is scaring people to buy your products. Can not believe that ANY company who moves their product from TV speaker to 5.1 system is not willing to invest in DTS to increase sales. And seeing number of complaints on the net it defenitely will.
    Lyricist I
    December 26, 2013
    I think i am one of the biggest sonos fans out there. The system is simply genius! There is not really an alternative for sonos out there, which brings the same convenience and functionality to listening to music. Four months ago I was about to buy a complete 5.1 setup with playbar, sub and two play:3s. When I found out about the lack of DTS support this wasn't an option anymore. I have been waiting ever since for sonos to implement DTS. Knowing that they usually have a really good customer service and a lot of customer ideas have already been implemented, waiting is not a problem. But what makes me really angry is the way they treat the customers in this forum... Just being silent for several months and keeping this topic under consideration for almost a year is unbelievable. And this is the topic with one of the most me-toos and followers, which they are ignoring completely. And I'm sure there are many more out there not complaining in this threat. There has to be a decision or any information on whether this is possible at all or not. I think this might be a technical issue. However I don't understand people in the forum encouraging sonos to charge extra money for DTS support. What is wrong with you? This is not an option at all!!! Every 200$ supermarket soundbar supports DTS audio. So this is a must have feature for a 700 $ soundbar. In this price range I am not willing to pay anything extra for a standard feature. Please sonos, give us an update at least on whether this is possible to implement at all!? People are loving your products but with this behavior you are disgruntling your current and potentional customers. ... staying patient, still waiting for DTS support, keeping trust in good customer service!
    Trending Lyricist I
    December 26, 2013
    @vien- of what I understand, the DDL soundcard can only be used with a computer, you cannot hook it directly to the soundbar. so yes, if u r watching a movie from the computer connected to playbar, u would get a DD 5.1 if it has a DDL soundcard when u play a DTS audio.
    Lyricist I
    December 26, 2013
    My wife bought me a Sonos Play 5 for Christmas.  Love it.  So easy to set up for a non audiophile like me. Have it in the family room, really good sound.  So good I decided I wanted to move it upstairs to my bedroom and buy the Playbar, sub, and a couple of Play 3s to get full music and home theater in the Family room.  Ready to buy on day after XMAS until  I started reading about the limits of the system: lack of DTS, inability to connect all the devices (TV, Tivo, PS 3), etc.   Now I am on the sidelines waiting to see what happens.  

    C'mon Sonos... That's $2000 parked on the sidelines until you give me a date when you'll have these issues addressed.   Need to know soon -- otherwise, I'll move to plan B -- somebody else's gear.   
    Trending Lyricist II
    December 27, 2013
    sucks having to listen to my xbox one in stereo since the playbar doesn't support DTS via the Optical Cable. :(
    Come on!!! give us an update at least.....
    Lyricist III
    December 27, 2013
    4 months ago, no Information, no Update, no DTS!