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Contributor I
February 12, 2013

Please add support for DTS for the Sonos Playbar.

A hifi homecinema soundbar without dts support seems not up to date for me. Are there any plans to add dts support?
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    1190 replies

    Lyricist III
    December 9, 2013
    So for me everything worked out great, I hate to write but i have to share this with you guys, so i was aware of the whole dts situation of the system but then i still bought the system because i found some software that convert movies from dts to dd5.1. Just one week earlier i bought a Sony KDL-50W656 TV because it finally can play MKV files and so on. So what happened NOW is crazy because i did a research online for about 3 weeks, didnt find anything and then had the luck to find out by myself just like that.. that TV not only passtrough the dd5.1 signal but if i open a MKV file with DTS or any other audio it sends it out by optical in dd5.1 so EVERY DTS Movie i have plays in full DTS quality even DTS-HD Sources play on my Sonos System!!! This is really true, and real dolby digital 5.1 no pcm or any other shit. from dts to 5.1. I havent tried over hdmi, this was with files in my network. I am fuckin happy like hell!!! i tried it with some dts test files in mts with mkv and other files
    Trending Lyricist I
    December 10, 2013
    Another promotional email this morning:

    'Hear every detail'.......

    https://sonos.custhelp.com/ci/documents/view/1/AvUa~wozFP8SLvHDGoke~yL~Jvsq~zT~_8VVMDr~
    Enthusiast I
    December 10, 2013
    i also received the email promoting the playbar as able to play everything connected to your TV with full surround.
    With all the recent comments on this forum and Facebook, it seems very clear to me that regardless of the official comment that SONOS hears the request, they don't give a damn about customer satisfaction and are only concerned with selling.
    I am amazed at the lack of connection between their marketing department and listening to customers.
    Enthusiast I
    December 10, 2013
    BTW it was also very upsetting to see the email headline for the playbar... Hear Every Detail !!
    The disconnect between the marketing messages and reality is astounding
    Trending Lyricist I
    December 10, 2013
    They should be sued for false promotion.. Disgusting!!
    Lyricist I
    December 10, 2013
    I just purchased the Sonos Playbar and the Sonos Sub to actually listen to the products despite the DTS limitation. Quite honestly, I love the system, but the lack of DTS support is a fatal flaw that is preventing it from even be considered a serious home theater component. Will return both tomorrow and will purchase the obvious competitor's product.

    Sonos, please add DTS support to the Playbar, it's a great product with a terrible, unavoidable defect.
    Lyricist III
    December 10, 2013
    Unbelievable, I just caught up on my emails and spotted the Playbar one. I cannot believe they are happily promoting with a thread like this just being ignored! I routinely recommend Sonos to anyone who is looking for something for music around the house, but this really is taking the piss. At least say that the Playbar won't be supporting it and then we can move on, or that some form of progress is being made. Where can we go next, Forums don't seem to do anything, facebook, doens't do anything....?
    Lyricist I
    December 10, 2013
    Sonos please let us now!!! Will the Playbar support DTS or not?
    Trending Lyricist I
    December 10, 2013
    Cant believe just got a promotional email on playbar stating it is a complete package for surround sound! They should be dragged to consumer court for false marketing!
    Lyricist I
    December 10, 2013
    "DTS support was not included in part because the vast majority of televisions do not pass DTS audio from their optical ports. This topic is currently marked as Under Consideration as a possible future enhancement."

    To the Sonos gurus, most user's are not using the TV pass through function via the optical output. There are well known optical switches out there which are being used to feed sound direct from the component to the Playbar. One of these components is a DVD player and if the DVD is encoded for DTS only, then no sound is heard. Please forget the TV DTS pass through capability issue and realise that there are other options for feeding the sound from a device to the Playbar. Count my vote for DTS please.