Skip to main content
MrMookie123
Avid Contributor I
May 10, 2017
Question

Playbase, Samsung TV, 2 Play 1's for 5.0 Surround Sound

  • May 10, 2017
  • 13 replies
  • 2275 views
OK, I need some general input from those of you that have a bigger brain than I do. I just got the Playbase, and Setup 2 Play 1's as surround sound. TV - Connected to Cable Box with HDMI Cable, ROKU 4 Connected to TV with HDMI. Playbase to TV with TOSLINK Optical Cable. I'm hearing very FAINT sound out of the 2 Play 1's. Now Sonos Support had me go in on my Samsung TV(UNE46) to try to UPDATE PDM to Dolby, however the Dolby is grayed out and I can not make this change. Can anyone take a minute and explain what I'm doing wrong, or maybe it's just something that I will never be able to have with my setup. Thanks in advance for any information, it will be appreciated.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

13 replies

nifoxke
Prodigy I
December 7, 2017
I am having a similar issue. Samsung support said it does not support Dolby when using HDMI from cable box to the TV. They suggested using RCA cables. Has anyone tried that?

RCA cables won't work for Sonos. You need an HDMI audio extractor. You plug your HDMI devices into the extractor, it strips the audio and outputs via optical, and then passes the video to your TV. It's a common thing among Samsung TVs.

I'm using the Monoprice MD-415ARC but there are other devices that accomplish the same thing.

Keep in mind that this is only for HDMI devices. The TV's built in apps shouldn't have any issues outputting 5.1. If you're looking to connect an audio extractor to the Sonos as well as a signal from the TV, there are optical switches available as well so you can have more than 1 optical cable feed the Sonos.
Contributor I
December 7, 2017
I am not getting 5.1 when I stream through Amazon Fire either. Will the Monoprice MD-415ARC fix both issues?
nifoxke
Prodigy I
December 7, 2017
It should, as long as the device itself is capable of 5.1 and the content your watching is being output that way.