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Klausafz
Contributor I
January 31, 2021

Playbase

  • January 31, 2021
  • 3 replies
  • 141 views

I just bought a new router… all my Sonos products are now reset and on the new system… except for Playbase that will not reset…

 

Any ideas?

 

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    3 replies

    UKMedia
    UKMedia
    January 31, 2021

    Are you able to temporarily connect your PlayBase via an Ethernet cable?

    Remember: Sometimes Red Wine helps :)
    KlausafzAuthor
    Contributor I
    January 31, 2021

    Then i would need to “tear down” my nice setup in the living room with hidden cables etc… the router is far away from the living room

     

    any othe option before I do that?

    UKMedia
    UKMedia
    January 31, 2021

    Connecting any Sonos device via an Ethernet cable could work and then changing your wi-fi credentials. Otherwise, the only other option is to change your new router SSID and password back to that of your old router and reset your password in the Sonos App back again.

    Remember: Sometimes Red Wine helps :)
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