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Playbase

  • January 31, 2021
  • 3 replies
  • 121 views

I just bought a new router… all my Sonos products are now reset and on the new system… except for Playbase that will not reset…

 

Any ideas?

 

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3 replies

UKMedia
  • January 31, 2021

Are you able to temporarily connect your PlayBase via an Ethernet cable?


  • Author
  • Contributor I
  • January 31, 2021

Then i would need to “tear down” my nice setup in the living room with hidden cables etc… the router is far away from the living room

 

any othe option before I do that?


UKMedia
  • January 31, 2021

Connecting any Sonos device via an Ethernet cable could work and then changing your wi-fi credentials. Otherwise, the only other option is to change your new router SSID and password back to that of your old router and reset your password in the Sonos App back again.