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mteskey
Contributor I
May 27, 2017
Question

Playbar sound stopped working via optical cable from TV

  • May 27, 2017
  • 11 replies
  • 2431 views
Recently my playbar sound was dropping intermittently when watching TV. When checking connections I pulled the optical out and reconnected and it solved the issue for a short time. The last time the sound dropped reconnecting did not solve the issue. Any ideas for troubleshooting or fixes?
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11 replies

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dabvid
January 24, 2018
@Jelle_3
I see, yes thats two different problems.
I did have a few issues with TV not sending audio signal at all separated to the autoplay issue. In my case with the TV built in Netflix app. In the TV I always have the sound setting to send multichannel audio over optical (not bypass). It works perfectly with Netflix in my AppleTV over HDMI. I get 5.1 even from DTS sources since Apple TV coverts DTS to Dolby 5.1. That had me believe the silence was caused by Philips passing DTS from the Netflix app to my playbase. There might be something else causing this though but I remember reading about Philips not supporting surround from the built in Netflix app.
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